My order took almost an entire month to receive. I had to contact the seller multiple times asking if they were going to ship my item. Finally I got the item, and it is not what I ordered. Again, I have reached out multiples times and the seller continues to ignore my messages. I’ve never had such a bad experience before!
We were told they’d be shipped within 8-10 business days. We received our order a month after placing it. The event our shirts were made for came and went without the shirts. Terrible.
I placed an order/my card was charged on 6/6/25 for a quantity of 10 personalized sweatshirts. A few days went by and I realized I needed to touch base with someone because I hadn’t received the proofs yet and I was worried these items wouldn’t arrive in time for the event they were ordered for, and I wanted to request a difference in shipping preference (going by their shipping via their Etsy store, it was within 7-10 days of my order date, which would’ve been tight but would’ve worked). I reached out via email and immediately my email got returned. Sent it again, returned again. I reached out via Etsy - as I had previously communicated with them about the best way to order 10 sweatshirts. That message went unanswered. Emailed a few days later from a different email, again, it was returned. At this point, the event had taken place but I reached out via Etsy again. That message went unanswered. I tried Instagram, but the Instagram message won’t go through due to the settings of their account. I left a comment on an Instagram post and a review on FB and received no response. A few days later, a box arrived. It was the sweatshirts. I looked at the tracking and the label was created on 6/19. I received no email proofs of the designs, I received no shipping notification and was unsuccessful in receiving responses to my inquiries. Now, I have 10 customized sweatshirts that I didn’t approve of the design, beyond the date of the event with no communication or accountability. Extremely frustrating.
I haven’t received or have even had an email or notification that it has shipped. I bought from Etsy and got sweaters right away. I figured I would order from the website and hope that it would be more money towards the artists and instead I’m almost a month out without any idea where my stuff is.
Nunu’s Studio is like stepping into a wonderland of style and creativity! The variety of custom embroidered hats is not only elegant but also incredibly unique. There’s a level of class and detail here that’s hard to describe—it’s simply elite. I didn’t expect to get addicted, but here I am, already thinking about my next order. Every style is a statement. Absolutely love it!
Loved the color options available. Product is true to color and great quality and came speedily! :) can’t wait to give this to my friend
Love my sweatshirt! The sweatshirt is soft and the embroidery is perfect!
Perfect shirt for my son to wear upon his little brothers arrival soon! Great for hospital pictures!
I love the quality of my sweater. It’s part of my daily wear now! Thanks for getting it done quickly!
Loved the softness of the sweatshirts and will most definitely be ordering more
Thank you for the amazing art. Very comfortable.
I love love the quality of the shirt. My order came fast and was exactly what I wanted!
This is BEAUTIFUL!! Arrived 3 days earlier than it said and looks just like the picture!
Love my Wifey sweatshirt! So comfortable, quality is great, and I can't wait to wear it after our wedding. I ordered an XL instead of L so its extra roomy. An L would have fit perfectly. So your normal size would work for you too if you want a standard fit.
My friend loves it! Fits great and is super comfortable. Would recommend!
